Terms & Conditions

Terms and Conditions

Requesting A Quote as a Website Visiter


1. Acceptance of terms

By accessing or using any part of the website, luvaquote.com ("the Website” “We’) means that the Website Visitor (you) agrees to be bound by the term set out herein. If you do not agree to these terms and conditions then you must not use the Website and should leave immediately.


2. Disclaimer

  1. By using the Website you agree that we are not liable for any and all negotiations, agreements or transactions between you and the featured tradespeople and businesses on the Website.
  2. The appearance of a featured tradesperson or business on the Website does not come with, in any way shape or form, a guaranteed approval of the tradespeople and businesses we feature on the Website.
  3. The website makes every effort to ensure tradespeople and any and all businesses featured on the Website are legitimate businesses. The tradespeople and businesses featured on the Website are asked questions about qualifications and/or experience and /or customer testimonials  in a genuine endeavour to ensure they are of a reputable standing and are qualified to carry out works in their sector. We also endeavour to check that the tradespeople featured on the Website have membership of trade related bodies organisations and relevant associations. The businesses and trades people featured on the Website are asked to supply such information for their portfolio page on the Website and we cannot be held responsible for any errors or inaccuracies they provide. Nor are we in any way shape or form responsible for the quality of any goods or services delivered by the tradespeople and businesses featured on the Website.

3. Copyright, trademarks and database rights

You agree and understand that we own all rights to the Website including name and logo. All intellectual property rights of the Website (including the web design, logo design, graphics, text, database, software and layout) and the name and logo “luvaquote” are retained by us. You must not use or copy any aspect of the Website without our prior written consent.


4. Feedback

  1. The Tradespeople on the Website all have a profile page. The profile page is there for you to learn more about each trade featured. You are invited to leave feedback about tradespeople you use but we will not tolerate abusive and bad language or bad intent and expect a high level of respect when using this feature. We reserve the right to remove any comments that we deem to fall short of our expected standards.
  2. All reviews and comments left on the “leave a review” feature must be a reasonable and a fair reflection of your experience. You agree that we have the indisputable licence to reproduce and publish any written comments written by you.
  3. You hereby agree to indemnify us against all and any claims, expenses, demands and losses brought against us arising out of any written material submitted by you to the Website.

5. Warranties

  1. We warrant that we will use all of our reasonable skill sets and focussed attention to detail in making the luvaquote.com service and the Website available to you.
  2. Websites on the World Wide Web (Internet) are by default open to errors and omissions and we accept no liability for any errors and omissions on the Website.

6. Limitation of Liability

  1. We will always try to fix any pointed out (within reason) issues or faults on the Website.
  2. From your use or inability to use or access the Website or from any action taken (or not taken) as a result of using the Website, we accept no liability in any way shape or form for any losses, damages or expenses.

7. Privacy Policy

Information that you provide to The Website about yourself will only be used by in accordance with our privacy policy by us. Please read our privacy policy carefully and if you need to contact us with questions please email lucy@luvaquote.com


8. Validity

If any provision in these terms and conditions are deemed or found to be by any competent court or authority to be invalid or not fully binding, we agree that such provision shall be severable from the rest of these terms and conditions.


9. Links and linkbacks

(a) Any external links or link backs to and from other websites and resources on the Website are to and from websites provided by third parties. We are not, and will not be responsible and shall not be liable for the availability or content of these links and/or backlinks and other external resources.


10. General

  1. These terms and conditions, including the Privacy policy and any additional terms herein, represents the entire terms agreed between us in relation to its subject matter
  2. Any disputes with regards to the complete and full terms and conditions herein will be governed by English law and court proceedings will take place in Lancaster, Lancashire, UK. Before any such court proceeding be undertaken we’d ask for you to contact us and we will endeavour, to the very best of our ability, to resolve any issues you may have quickly and amicably.

Trader/Businesses Terms and Conditions

1. Conditions of use

By accessing or using any part of the website, or submitting a form to enquire or subscribe to the website services you agree to be bound by the following terms and conditions. You may not use or access the Website in any way shape or form if you do not agree to the terms clearly set out below and should leave immediately.

2. Copyright, trademarks and database rights

The intellectual property rights of the website must be upheld. (this includes the design, text, any graphics and the layout) and the website software used therein including the name and mark “Luvaquote" ("the Marks”). You also agree not to use or copy the same or any part thereof without full and written consent from the website. You specifically acknowledge that we own all of the rights which include the trademark, service mark and all allied rights in/to the Marks.

3. Disclaimer

  1. We feature and promote a maximum of six trades/businesses via the Website into categories of trade and local area. ("the Service”).
  2. Any materials we deem to be obscene, illegal or cause offence in any way shape or form will be removed (or amended) without question or a need for explanation.
  3. The Website does not and will not be responsible for whom ever contacts you via your featured listing on the Website. We are not in representation or endorsement of the creditworthiness or value of any visitor to the Website who contacts you as a result of your featured entry on the Website.
  4. We accept no liability for any and all transactions which take place between you and visitors to the Website. Neither do we accept any and all responsibility or liability in any way shape or form for any loss suffered by you or by any of your customers or any other person arising from your featured listing on the Website, howsoever caused
  5. We do not accept any and all liability for any feedback posted on the Website from people who engage you or your services and/or products through the Website.
  6. You agree to indemnify us for any loss we suffer as a result of any action brought against us as a result of your featured listing on the Website, any materials contained therein or any services or products supplied by you.

4. Members Conditions

  1. By requesting a feature on the website via our forms, telephone, email or any other form of communication, you agree that the information you provide us for the Service is full and accurate, not misleading and is true
  2. If there are any updates/changes needed to your featured listing is is your responsibility to contact us.
  3. Following the successful acceptance of your application for a featured listing on the website, we will add your logo/business name to the feature box you require and add your company profile page.
  4. Valid public liability insurance cover must be maintained by you, up to date membership of applicable trade bodies and necessary qualifications as required by law.

5. Fees

  1. The fee(s) for your featured listing to the Website ("Subscription Fee") is either monthly or annually as agreed by the Website and you. Annual or monthly payments automatically renew at the start of your Subscription (unless otherwise agreed in writing). Only when subscription fees are paid are we obliged to create your featured listing and profile page

The Website Obligations

  1. We agree to you that there will be no be more than six featured trades/businesses per trade category per geographical area at any one time.
  2. To maintain the integrity and honesty of luvaquote.com we agree that both luvaquote.com and your good business name are both recognised and respected in the public domain. To protect your good name you agree that if the name of any trader on the website is discovered to be, or becomes unreliable, dishonest, criminal or has repeated complaints from the website users we are within our right to remove said featured trader/business. Any featured listing that may harm the reputation, growth and development of luvaquote.com will be removed from the website without any recompense to the then removed featured /trader/business in question. You agree that such actions are also within your interest.

7. Feedback

  1. Presently we have two forms of feedback. You may leave a review on https://www.freeindex.co.uk/profile(luvaquote)_797708.htm and or rate us on the ‘rate us” slider on the website home page.
  2. We respect and welcome feedback, but expect it to be correct, honest and constructive. We reserve the right to engage with any person or persons who leaves feedback (right to reply), and we reserve the right to remove incorrect or defamatory comments that may harm the reputation of luvaquote.com

8. Warranties

  1. We warrant that we will use all reasonable skill, effort and care in making sure the Service and the Website is available to you during the time you are a featured listing.
  2. The Internet is constantly evolving. Therefore we do not give any warranties as to any errors and omissions on the Website. Accuracy of the information on the Website is not a given and we make no warranty that the Website is free from infection by viruses or any other bugs or issues.

9. Limitation of Liability

  1. We use all reasonable endeavours to fix faults in the Service and on the Website. Should we be in breach of these terms and conditions, you agree that you may only recover damages for your exclusive issue and shall only be equivalent to a maximum of one years already fully paid annual fee.
  2. We will not be liable, in any way shape or form,  for any losses sustained by you or your business. This included but is not limited to data loss, lost profits or business interruption as a result of an ability or inability of using the Service
  3. Notwithstanding the above provisions of this clause 9. In the case of fraud or for death or personal injury caused by our negligence our liability will not be limited.

10. Reservations

  1. We reserve the right to, at any time, expand, alter, further develop and expand the Service as luvaquote.com develops over time.
  2. If any of the outlined provision in these terms and conditions are deemed or found to be not binding or invalid by any official courts or authorities, we agree that such provision shall be severable from the rest of these terms and conditions of which shall remain fully in force
  3. Neither we nor you shall be liable for any failure to perform our obligations hereunder, in the case of such failures that result from any act of God, civil unrest, natural disasters, wars or any and all other causes beyond reason.

11. Privacy Policy

(a) Any and all information provided by you to us will only be used in accordance with our privacy policy. We advise you to please read the privacy policy carefully. Any questions should be directed to lucy@luvaquote.com


12. Links and link backs

Any external links or link backs to and from other websites and resources on the Website are to and from websites provided by third parties. We are not responsible and shall not be liable for the availability or content of these links and/or backlinks and other external resources.


13. Termination in writing

  1. If you are in material breach of this agreement and the breach is not remedied within the period of 10 days after written notice of the breach has been given to you.
  2. If we are in material breach of this agreement and the breach is not remedied within the period of 10 days after written notice of the breach you have the right to terminate this agreement and receive a pro-rata refund.

14. General

  1. Should the case arise that we transfer and/or assign our rights and/or our obligations under these terms and conditions rest assured this will not affect your rights. However, you may not transfer any of your rights or obligations under these terms and conditions
  2. Should you breach the terms and conditions herein without our knowledge or if we choose to temporarily ignore any such breaches we reserve the right to seek a resolution and/or compensation at a later date.
  3. The terms and conditions herein, along with tour Privacy policy and any additional terms of Service, represents the full and entire terms and conditions agreed between us within this document.
  4. Any disputes with regards to the complete and full terms and conditions herein will be governed by English law and court proceedings will take place in Lancaster, Lancashire, UK. Before any such court proceeding be undertaken we’d ask for you to contact us and we will endeavour, to the very best of our ability, to resolve any issues you may have quickly and amicably.